Shipping & Returns

SHIPPING

We ship Monday – Friday excluding holidays.  Orders ship within 48 business hours of receiving your order.  We ship via Canada Post, UPS, US Post, and DHL.

RATES

CANADA – ALL PROVINCES 

Orders >$99

Ground: FREE

Expedited Upgrade: $12.99


Orders ≤ $99

Ground: $9.99

Expedited: $19.99


USA

MyGolfCloset.com pays the duties and brokerage for your order.  

All charges are processed in CAD dollars.

CONTINENTAL USA

Orders >$99

Ground: FREE

Expedited Upgrade: $9.99


Orders ≤ $99

Ground: $9.99

Expedited Upgrade: $24.99


HAWAII & ALASKA

ALL ORDERS: $29.00 Express Shipping only


Order value is calculated after discounts are applied, net of taxes.

Ground Shipping:  3-7 Business Days (Addresses that are considered remote could take up to 10 Business Days.)

Expedited Shipping: 1-3 Business Days

 

INTERNATIONAL:

All shipments to destinations outside of North America are shipped via UPS Expedited 4-7 Business Day Service.  See chart below for rates.  If you need it sooner, please contact us at shipping@mygolfcloset.com for a quote.

All other countries please contact shipping@mygolfcloset.com to request a quote.

Customer is responsible for all applicable Duties & Taxes as deemed applicable by their respective country.

All charges are processed in CAD dollars

AUSTRALIA

$55

BRAZIL

$55

CHILE

$55

CHINA

$55

FRANCE

$35

GERMANY $35

HOLLAND

$35

HONG KONG

$40

IRELAND $35

ITALY

$35

JAPAN

$40

MALAYSIA

$55

MEXICO

$35

NEW ZEALAND

$55

PUERTO RICO

$55

SCOTLAND $35

SOUTH AFRICA

$70

SOUTH KOREA

$40

SPAIN

$35

SWEDEN

$35

TAIWAN $40

UK

$35


 

RETURNS

We want you to love your new Outfit!  If you don’t - returns and exchanges are easy.

RETURN CRITERIA

  • Regular-Priced Apparel items 
  • A Return Authorization is being requested within 7 Days of Date of Delivery. 
  • Items that have not been worn, washed, or altered, and is accompanied by its original tags still affixed to the item.
  • SALE and ACCESSORY items (Hats, Ball Markers, Gloves, and Sleevey Wonders) are a FINAL SALE as indicated in the shopping cart at time of checkout, and cannot be returned.  Non-returnable items that are received back will be shipped back to you, collect.

We'll apply the refund for merchandise to the original method of payment within 48 business hours of receiving the item back, after confirming that your item has met our Return Criteria.  You can expect to see the refund on your credit card within 7 business Days.  We do not charge a Restocking Fee on Returns  providing the item fully meets our return criteria.

If you paid with a Gift Card we'll email you a new Gift Card.

SHIPPING CHARGES are non-refundable unless it was due to our error.  If you ordered multiple items to reach $100 (to receive Free Shipping) then return items so your total net purchase drops below $100,  $9.99 will be deducted from your refund.  This is to prevent people from ordering items they do not intend on keeping, to receive Free shipping. (Yes, sadly, this happens.)

You are responsible for shipping charges to Return the item.

GIFT CARDS:  Are a FINAL SALE and must be used for a merchandise purchase on-line or in-store at MGC Boutique.

 

RETURN PROCESS - from CANADA

We do not charge a Restocking Fee on Returns within Canada providing the item fully meets our return criteria.

  1. Send an email to RETURNS requesting a Return Authorization #(RA#), quoting your original Order# and the reason for your return.  You can also forward your original order confirmation requesting the RA#. 
  2. Within 48 business hours will receive an RA#.  Send the item back clearly marking the RA# you were provided on the outside of your package. We strongly suggest you return the item(s) via a trackable service to :

My Golf Closet Inc.

12433 - 102 Ave

Edmonton, AB

T5N 0M2

780 433 4653

 

RETURN PROCESS - from USA

  1. Send an email to RETURNS requesting a Return Authorization # (RA#), quoting your original Order#and the reason for your return.  You can also forward your original order confirmation requesting the RA.  
  2. Within 48 business hours will receive an RA#.  Send the item back clearly marking the RA# you were provided on the outside of your package. We strongly suggest you return the item(s) via a trackable service to :

         

My Golf Closet Inc.

Suite 1618, 102 Central Ave

Sweetgrass, Montana

59484

     

    RETURN PROCESS - Outside of North America

    Please send an email to RETURNS and we will send a return waybill and Commercial Invoice documents for your return.  A $25 restocking fee applies to all international orders and will be deducted from your refund.

    Refunds are processed in CAD dollars which is the currency that your order was charged in.



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