SHIPPING
We ship Monday – Friday excluding holidays. Orders ship within 48 business hours of receiving your order. We ship via Canada Post, UPS, US Post, and DHL.
RATES
CANADA – ALL PROVINCES
Orders >$99
Ground: FREE
Expedited Upgrade: $12.99
Orders ≤ $99
Ground: $9.99
Expedited: $19.99
USA
MyGolfCloset.com pays the duties and brokerage for your order.
All charges are processed in CAD dollars.
CONTINENTAL USA
Orders >$99
Ground: FREE
Expedited Upgrade: $9.99
Orders ≤ $99
Ground: $9.99
Expedited Upgrade: $24.99
HAWAII & ALASKA
ALL ORDERS: $29.00 Express Shipping only
Order value is calculated after discounts are applied, net of taxes.
Ground Shipping: 3-7 Business Days (Addresses that are considered remote could take up to 10 Business Days.)
Expedited Shipping: 1-3 Business Days
INTERNATIONAL:
All shipments to destinations outside of North America are shipped via UPS Expedited 4-7 Business Day Service. See chart below for rates. If you need it sooner, please contact us at shipping@mygolfcloset.com for a quote.
All other countries please contact shipping@mygolfcloset.com to request a quote.
Customer is responsible for all applicable Duties & Taxes as deemed applicable by their respective country.
All charges are processed in CAD dollars
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AUSTRALIA
|
$55
|
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BRAZIL
|
$55
|
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CHILE
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$55
|
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CHINA
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$55
|
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FRANCE
|
$35
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| GERMANY |
$35 |
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HOLLAND
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$35
|
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HONG KONG
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$40
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| IRELAND |
$35 |
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ITALY
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$35
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JAPAN
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$40
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MALAYSIA
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$55
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MEXICO
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$35
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NEW ZEALAND
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$55
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PUERTO RICO
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$55
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| SCOTLAND |
$35 |
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SOUTH AFRICA
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$70
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SOUTH KOREA
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$40
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SPAIN
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$35
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SWEDEN
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$35
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| TAIWAN |
$40 |
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UK
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$35
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RETURNS - ONLINE ORDERS
RETURN CRITERIA
- REGULAR-PRICED Apparel items
- A Return Authorization is being requested within 7 Days of Date of Delivery and received back within 14 days of your delivery date.
- Items that have not been worn, washed, or altered, and is accompanied by its original tags still affixed to the item.
-
FINAL SALE items include; SALE Items, SPECIAL ORDERS, SYMPLI IN-STOCK, TRUNK SHOW ORDERS, and ACCESSORY items (Hats, Ball Markers, Gloves, and Sleevey Wonders). cannot be returned. Non-returnable items that are received back will be shipped back to you, collect.
We'll apply the refund for merchandise to the original method of payment within 48 business hours of receiving the item back, after confirming that your item has met our Return Criteria. You can expect to see the refund on your credit card within 7 business Days. We do not charge a Restocking Fee on Returns providing the item fully meets our return criteria.
If you paid with a Gift Card we'll email you a new Gift Card.
SHIPPING CHARGES are non-refundable unless it was due to our error. If you ordered multiple items to reach $100 (to receive Free Shipping) then return items so your total net purchase drops below $100, $9.99 will be deducted from your refund. This is to prevent people from ordering items they do not intend on keeping, to receive Free shipping. (Yes, sadly, this happens.)
You are responsible for shipping charges to Return the item.
GIFT CARDS: Are a FINAL SALE and must be used for a merchandise purchase on-line or in-store at MGC Boutique.
RETURN PROCESS - from CANADA
We do not charge a Restocking Fee on Returns within Canada providing the item fully meets our return criteria.
- Send an email to RETURNS requesting a Return Authorization #(RA#), quoting your original Order# and the reason for your return. You can also forward your original order confirmation requesting the RA#.
- Within 48 business hours will receive an RA#. Send the item back clearly marking the RA# you were provided on the outside of your package. We strongly suggest you return the item(s) via a trackable service to :
My Golf Closet Inc.
12433 - 102 Ave
Edmonton, AB
T5N 0M2
780 433 4653
RETURN PROCESS - from USA
- Send an email to RETURNS requesting a Return Authorization # (RA#), quoting your original Order#and the reason for your return. You can also forward your original order confirmation requesting the RA.
- Within 48 business hours will receive an RA#. Send the item back clearly marking the RA# you were provided on the outside of your package. We strongly suggest you return the item(s) via a trackable service to :
My Golf Closet Inc.
Suite 1618, 102 Central Ave
Sweetgrass, Montana
59484
RETURN PROCESS - Outside of North America
Please send an email to RETURNS and we will send a return waybill and Commercial Invoice documents for your return. A $25 restocking fee applies to all international orders and will be deducted from your refund.
Refunds are processed in CAD dollars which is the currency that your order was charged in.
RETURNS - IN-STORE PURCHASES
RETURN CRITERIA
PLEASE NOTE DUE TO COVID-19 GOVERNMENT REQUIREMENTS THAT ALL SALES ARE FINAL. Policy below will resume upon government recommendation.
- Regular-Priced Apparel items can be exchanged for Store Credit within 10 days of purchase.
- Items that have not been worn, washed, or altered, and is accompanied by its original tags still affixed to the item.
- SALE and ACCESSORY items (Hats, Ball Markers, Gloves, Sleevey Wonders, and Gift Items) are a FINAL SALE.
